1.Don't drop any fruit, food or other things into the chocolate pool when using to avoid block on the pump ,If any food drop into the chocolate pool please turn off the machine and pick it out 2.In order to offer good taste of chocolate,turn off the machine each 60 minutes and blend the chocolate ,then turn on the machine 3.If there are too many guests,you can add liquid chocolate after one hour to assure forming fountain when using 4.To ensure the normal using life of the machine,suggest the continual operating time should be 10-12hours.
FAQ
Q: Are you trading company or manufacturer ?
A:Yes, We are factory, all machine is made by ourself and we can provide customize service according to your requirement.
Q: Can you guarantee your quality?
A: Of course. We are the manufacture factory. More importantly, we put a high value on our reputation. Best quality is our
principle all the time. You can be assured on our production completely.
Q:What should I do if we are not able to operate the machine when we receive it?
A:Operation manual and video demonstration sent along with the machine to give instructions. Besides, we have professional after-sale group to customer's site to solve any problems.
Q: How could I get the spares on machines?
A: We will send extra sets of easy broken spares and accessories etc. Non-artificial damaged spares will be sent freely and shipping free during 1 year's warranty.
Q: Is there any installation direction after we received the machine?
A: Yes, we have a professional technical team and warm after service. We will solve any problem you meet during the installation and packing production in time.
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