Packaging & Shipping
FAQ
Q: Are you trading company or manufacturer ?
A:Yes, We are factory, all machine is made by ourself and we can provide customize service according to your requirement.
Q: Can you guarantee your quality?
A: Of course. We are the manufacture factory. More importantly, we put a high value on our reputation. Best quality is our
principle all the time. You can be assured on our production completely.
Q:What should I do if we are not able to operate the machine when we receive it?
A:Operation manual and video demonstration sent along with the machine to give instructions. Besides, we have professional after-sale group to customer's site to solve any problems.
Q: How could I get the spares on machines?
A: We will send extra sets of easy broken spares and accessories etc. Non-artificial damaged spares will be sent freely and shipping free during 1 year's warranty.
Q: Is there any installation direction after we received the machine?
A: Yes, we have a professional technical team and warm after service. We will solve any problem you meet during the installation and packing production in time.
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